TRAINING POLICIES
Group Training (Attendance & Make-Ups)
At ACT Athletics, consistency is key to athlete development.
- All sessions are scheduled in advance and spots are reserved upon registration.
- No make-up sessions will be provided for missed group training sessions.
- Make-up sessions will only be offered if ACT Athletics cancels due to:
- Extreme weather
- Facility issues
- Other unforeseen circumstances
Monthly Pricing:
Pricing is based on the number of scheduled sessions per month.
- Example: A 5-week month (10 sessions) will be adjusted accordingly.
- For monthly training adjustments, if fewer than 8 sessions are attended in the month, the rate will be adjusted as follows: If between 4 and 7 sessions are left training for the month, each session will be billed at $25. If fewer than 3 sessions are left in the month, each session will be billed at $35.
No Refund Policy:
- Once payment is made, it’s considered a firm commitment to the program.We have a no refund policy, meaning after payment is completed no refunds will be issued. We ask that before payment you discuss this commitment to your family and understand that your are signing up for consistent training. By paying you are affirming that you are fully committing to the program schedule.
Private Training Policy
Rescheduling
- A minimum of 48 hours’ notice is required to reschedule a session.
- Sessions canceled or rescheduled within 48 hours may be charged in full.
Late Arrival
- Clients arriving more than 20 minutes late will forfeit the session.
- Full payment will still apply.
Payment Policy
- Payment must be completed within 24 hours of receiving an invoice.
- Per-session training must be paid on the day of training.
- Late payments may incur a $10/day late fee.
- Packages must be paid in full to secure training spots.
Facility Rules
- Sneakers only unless otherwise instructed.
- Athletes must demonstrate respect toward coaches and others.
- Unsafe or disruptive behavior may result in removal without refund.
PRIVACY POLICY
Information We Collect
We may collect:
- Name, phone number, and email
- Athlete details (age, position, etc.)
- Payment information (processed securely)
- Form submissions (waivers, registrations, contact forms)
How We Use Your Information
Your information is used to:
- Schedule sessions
- Process payments
- Send updates and confirmations
- Improve our services
We do not sell or share your information for marketing purposes.
Payment Security
Payments are processed securely through
Square.
We do not store full card details on our system.
Communication Consent
By providing your contact information, you agree to receive:
- Text messages
- Emails
- Scheduling updates
You may opt out at any time.
Third-Party Services
We may use third-party tools for booking and forms. These platforms operate under their own privacy policies.
Updates to This Policy
ACT Athletics may update these policies at any time. Updates will be posted on this page.
Contact
Coach Cruz: 956-502-0362
ACT Athletics
4515 E Richardson Rd
Edinburg, TX 78542
United States